Uninterruptible Power Supply Repair Services
In an industrial or commercial setting like yours, having a reliable source of power is absolutely mission-critical to the success of your business processes and productivity. But sometimes, the power can falter or go out, which means you also need a reliable, uninterruptible power supply (UPS). If a problem develops with your UPS, you really need to address that right away. AES is here to help!
Connect with one of our friendly experts today, & let’s get the conversation started! AES is here to help!
Now to get started with our simple, proven AES Repair Process
Once we have received your item for repair, we will receive the item in our system.1
Our quoting specialists will evaluate your item and determine the parts and labor necessary to complete the repair.2
Following your approval, we will get to work on your repair. One of our repair technicians will troubleshoot the problem(s) with the item.3
To ensure the highest level of quality throughout the repair process, we comply with ISO 9001:2015, ISO 13485:2016 standards, and an ESD program.4
Once the repair is complete, we safely package your item and prepare the item for delivery or shipment.5
Our Partners and Brands We Repair
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What’s a UPS, & How Does It Work?
What’s a UPS? UPS is short for “uninterruptible power supply,” and that’s exactly what it is. In many cases, a UPS translates to some form of battery backup, but regardless of the technology used, a UPS delivers backup power when your normal power source fails, or when the voltage falls below an unacceptable threshold.
How does UPS work? There are different types of UPS designs, but three of the most common include standby, line-interactive, and double-conversion (online):
A standby UPS simply defaults to battery backup power in the event of a voltage sag, surge, or blackout. A standby UPS will switch to DC battery power, and then use an inverter to convert to the AC power needed for the equipment to continue to run. Standby UPS systems are typically designed for a smaller scope of usage, to meet the needs of things like basic consumer electronics products.
Line interactive UPS systems incorporate some technology which allow them to correct minor power fluctuations without the need for switching over to battery support. Line interactive systems work well for consumer electronics needs, and can also serve the needs of entry-level to mid-range servers.
A double-conversion (online) UPS offers consistent power, regardless of what the condition of incoming power may be. It effectively converts incoming AC power to DC, and then back to AC in real-time. These types of UPS systems are engineered to protect critical IT equipment, servers, storage applications, and more. These are really the best solutions for most commercial and industrial settings.
Common Causes of UPS Failure
As essential as an uninterruptible power supply is, a UPS is also prone to its own set of potential mishaps. In fact, UPS system failure ranks as a top cause of unplanned data center outages. This can be a very costly problem indeed; here are some common causes of issues:
Battery performance is critical for almost every UPS system. Because this is true, you should have your batteries inspected at least twice a year to stave off any potential problems.
Most UPS systems contain a number of capacitors. A capacitor is a simple device designed to help manage voltage fluctuations by storing and releasing electrical energy. These devices degrade over time though, and require regular inspection to optimize their lifespan.
Cooling fans serve the important purpose of helping the UPS to function within an optimal temperature range. But if your fan locks up or isn’t working properly, the UPS can overheat and malfunction.
Air filters are an important part of your UPS cooling and air purification system. If filters aren’t serviced and/or replaced on a regular basis, dust or other coatings can effectively clog up your filters and cause your UPS to overheat.
Internal connection issues
If your UPS and its battery cabinets develop any loose internal connections (which is common if your unit is placed nearby any operating machinery), that can spell problems for your UPS. These connections require regular inspection to help prevent such issues.
Even a redundant power supply like a UPS can be impacted by power surges or other similar fluctuations. This can result in undue stress and eventual overheating of your unit. Regular inspection and maintenance can help to prevent any unnecessary downtime.
Because of their sensitive nature, UPS contactors are prone to dust and the infiltration of other contaminants. Your contactors should be serviced and cleaned regularly to help prevent any undesirable issues from developing.
Applications for UPS Systems
Emergency UPS equipment helps to provide a backup power supply for a number of important applications, including communications, medical, power generation & utilities, manufacturing, government usage, commercial applications, and more. Here’s a short list of just a few of the common uses for UPS power protection equipment:
- Medical equipment
- Security systems
- Data centers, computer rooms, and servers
- Telecommunication services
- Manufacturing centers
- Assembly lines
- Lighting needs
- PCs and essential network equipment
The AES Power Supply Repair Process
At AES, our team is trained and experienced in repairing nearly any type of essential equipment for industrial or commercial applications. We’re more than capable of handling your power supply repair needs, too! Our proven electronics repair process is both effective and efficient. Here’s how we approach every repair:
Receipt, Evaluation, & Quote Generation
Once you send your equipment to AES, we provide a FREE initial evaluation & quote for every potential repair service. We’ll take the time to diagnose the issues with your equipment, then we’ll communicate exactly what your repair solution will involve. We work to get a repair quote out to you within 48 hours of item receipt.
Repairs, Testing, & Retesting
Once you approve the repair order, we’ll put it on our schedule and then get right to work! We’ll troubleshoot your power source, including testing it under load conditions, and then we’ll provide any needed repairs.
Our job isn’t done yet, though. We follow up by testing and retesting your equipment under realistic, full-load conditions. That way, we can ensure that your equipment will truly be ready to go when you receive it back at your facility!
Cleaning & Final Preparations
Some electronics repair groups are satisfied that their job is done once the actual repairs are completed – but that’s not the AES way. We also recognize that we’re dealing with sensitive electronic equipment, which will perform for you much smoother (and much longer) if it’s also properly cleaned. Our cleaning process is thorough, including the removal of any oil, contaminants, and residual moisture.
Quality Assurance Measures & Return Shipping
Before we sign off on your equipment, we’ll conduct a final round of quality assurance measures. Once those are completed, we’ll then carefully prepare your equipment for return shipping, including using the right packaging to suit the size, shape, and weight of your particular item or component.
Trust AES with All Your UPS Repair Services & Maintenance Needs
At AES, we’ve been taking care of our clients’ electronic service and repair needs for many years – since 1992, in fact! We’re all about helping to keep your essential equipment running, while also benefiting your business bottom line at the same time. Here’s some of what makes AES different:
The AES Difference:
A quality electronics repair or service will require some time and attention on our part, but the good news is that our team can get it done fast! AES offers a standard turnaround time of 8-12 business days for most projects, but we also get it back to you on a RUSH status, if you so designate. We’ll do our best to meet your turnaround schedule!
Quality & Effectiveness Are Our Standards
Some might say we’re old-fashioned at AES; we’d simply say that we believe in doing things right! We do the job right the first time, and every time you need us. We utilize full-load testing for sure diagnosis of UPS systems (as well as other electronics), in order to accurately diagnose any issues that may need addressing. Essentially, if our team can’t catch it and fix it, then it probably can’t be fixed!
Trained, Experienced Team
There’s really not a better industrial electronics repair team in the business. Why are we so confident? It’s because the team of technicians possesses decades of on-the-job experience, and we’ve seen a thing or two! We also provide ongoing training opportunities for our team, to ensure we’ll be even better prepared to take care of your repair needs going forward.
A More Budget-Friendly Solution
Replacing a malfunctioning UPS can be an expensive proposition indeed. Why pay to replace it, when AES can provide needed service & repairs to keep your current system running as it is – FOR LESS? We’ll get it working and keep it working, plus we can save you some time, money, and frustration in the process!
The Best Warranty in the Business!
Here’s something else that makes AES different. We stand behind everything we do by backing our services with an industry-leading warranty – we offer a 24-Month Limited Warranty for all of our repair services! Essentially, what that means is that if a problem arises within those 24 months, which is deemed to be a workmanship issue, AES will provide follow-up repair service for you at no additional charge! That’s some amazing service!
Connect with AES for Your UPS Repair Service & Maintenance Needs
Ready to get your UPS back online and working the way it should? We can certainly handle that; AES has you covered! Reach out today at (866) 386-1001, and let’s get the conversation started! We’re here to help!