Printed Circuit Board (PCB) Repairs for Imaging Kiosks & Photo Printers
Self-service imaging kiosks and commercial photo printers are widely used around the world, and continue to be incredibly popular. And like many other digital systems, these electronic devices are often governed by a series of printed circuit boards or PCBs. If you’re having an issue with your kiosk or printer, the problem could lie within. Reach out to the pros at AES for PCB repair solutions!
Connect with one of our friendly experts today, & let’s get the conversation started! AES is here to help!
Now to get started with our simple, proven AES Repair Process
Once we have received your item for repair, we will receive the item in our system.1
Our quoting specialists will evaluate your item and determine the parts and labor necessary to complete the repair.2
Following your approval, we will get to work on your repair. One of our repair technicians will troubleshoot the problem(s) with the item.3
To ensure the highest level of quality throughout the repair process, we comply with ISO 9001:2015, ISO 13485:2016 standards, and an ESD program.4
Once the repair is complete, we safely package your item and prepare the item for delivery or shipment.5
Our Partners and Brands We Repair
All product names, trademarks, brands and logos used on this site are the property of their respective owners. The depiction, description or sale of products featuring these names, trademarks, brands and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder.
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More About Printed Circuit Boards (PCBs) for Kiosks & Printers
Point-of-service kiosks are utilized in all sorts of settings, including everything from retail to commercial to banking to government to transportation to tourism to healthcare. These kiosks & printers offer convenient, practical functionality, and their touchscreen monitors & controls are intuitive and easy-to-use. But what actually drives these devices and keeps them humming along? A core component for any electronic device of this nature is the printed circuit board or PCB.
Pretty much any type of electronic device you can think of uses some sort of PCB to connect and sync up all of its individual components. While a simple device like a garage door opener may only rely upon a single-layered board in order to operate, something more complicated like a multifunctional kiosk or printer will require multiple layers of boards. These boards are comprised of semiconductors, resistors, diodes, capacitors, radio devices, and various connectors, all typically mounted to a rigid surface where they all “talk” to one another electronically. These elements are linked via a conductive circuit which can include both copper traces and gold fingers.
Some Common Causes of Failure with PCBs for Kiosks & Printers
You probably have a good sense of how your kiosk or printer works from a user’s perspective. But the inner workings of a printed circuit board are another matter entirely. What are some common issues that can arise with a kiosk or printer PCB? Here are a few things that our PCB service specialists at AES see on a regular basis:
Original Component Design Flaws
Many problems that arise with PCBs actually have their point of origination at the initial design & manufacturing stage. These can include things like soldering issues, fluid leakage, component barrier breakage, burned components, and bad component placement. And the good news? These are all issues that the AES team can help to correct with your equipment!
Poor Component Quality
Sometimes, the issue isn’t about poor design, so much as the poor quality of components used in the construction of your PCB. Insufficient board thickness, bad soldering, and traces & pathways placed too close together can lead to problems. Material defects like these can more easily lead to bending, breaking, and broken connections.
The most damaging cause of premature printed circuit board failure is actually electrostatic discharge (ESE) which occurs at the assembly stage. But even if everything is designed and built correctly in the first place, exposure to contaminants like heat, dust, and moisture will eventually take their toll on sensitive circuits. An accidental drop or fall can also lead to a broken connection, effectively rendering your PCB inoperable until the issue is addressed. In addition, power surges and overloads should always be avoided where specialized electronics are concerned.
The Good News
No matter what the current issue may be with your PCB, the good news is that a majority of failures can be addressed through professional inspection, analysis, and reworking of your PCB circuitry. The AES team is well-trained & well-equipped for refurbishing printed circuit boards and restoring them to their proper condition.
Printed Circuit Board Repair at AES
Think you may have issues with your kiosk or printer PCB that need to be addressed? Replacement may not be your best option. Send your device to AES and let our team diagnose, repair, and rebuild it for you, for less! Here are some details about our proven service process:
Just Send It!
Pack your equipment (no need to try and remove the PCBs, we know how to get to them!) with protective material, and then just send it all on to our service facility! If you’re able to describe any specific failures, problems, or issues you’ve been noticing with your kiosk or printer, that can certainly be helpful as well. But if all you know is that it isn’t working right, or that it simply isn’t working at all – that’s OK! Send it anyway, and let our team diagnose what’s going on for you.
Ship your items to AES at 101 Technology Lane, Mount Airy, NC 27030, with your company name, your name, and the best phone number and email for reaching you. If you’re within an easy drive of our facility, you’re also welcome to drop off your equipment in person. Either way, just get it to us and let us take care of it for you!
Item Check-in, Troubleshooting, & Repair Quote
Once we receive your kiosk or printer equipment, we’ll check it into our system and assign it a unique tracking ID. We’ll then give your equipment a thorough analysis, which will include assessing the condition of your printed circuit boards. Afterward, we’ll be ready to generate a repair & service quote detailing exactly what your equipment needs in order to be restored to a proper state for optimal performance.
Your individual Customer Service Representative will reach out to you personally to let you know about the results of our expert assessment. Your representative will also share the repair cost quote, and will be happy to help answer any questions you may have at that time. We’ll walk with you every step of the way.
Now, Let’s Get Your Equipment Restored!
Once you give us the green light, we’ll go ahead and put your repair on our technician team’s schedule. We’ll complete any needed repairs, maintenance, and refurbishment, and we’ll give your printed circuit board the individual attention it deserves. Once everything is complete, we’ll carefully package your item(s) for a safe return, and then we’ll promptly ship everything back to you. Or if you chose to drop off your equipment in person, we’ll just let you know that it’s now ready for pickup.
Why You Should Entrust AES with Your Kiosk & Printer PCB Repair Services
We’ve been providing successful repairs on PCBs, as well as all kinds of electronic equipment and circuitry – for satisfied clients for years! Offering an effective repair service to help keep your business or organization running – while also benefiting your bottom line – is why we’re here! Learn about what makes AES different:
Repair Service When You Need It
Troubleshooting, repairing, and rebuilding a printed circuit board does require a certain amount of time, attention, and focused effort. But our repair technicians are specially equipped for the task, and we don’t believe in wasting any time. We offer a quick turnaround time of 8-10 business days for most projects, but we can also provide a RUSH turnaround time of 1-3 business days, if that’s what you should decide to choose for your repair order. We’ll work hard to meet your turnaround schedule!
The Best-Trained, Most-Experienced Repair Technicians Anywhere
We service equipment from all major brands and manufacturers, and our team possesses decades of collective on-the-job experience. When it comes to repairing PCBs and other internal electronic components, nobody takes better care of you than our team. And not only are our technicians experienced, but AES also regularly invests in ongoing training for our team members. That’s the only way we can be sure to continue to remain in the best possible position for serving your needs, both now and in the future.
Personalized Attention to Your Needs
Many other commercial repair organizations can make you feel like little more than a number. But that’s not what we’re about at AES. Every individual customer and every client relationship really do matter to us! You’ll be assigned a personal representative who will serve as your single point of contact for every step along the way, and they’ll also be glad to keep you up-to-date on our progress in refurbishing your equipment.
More Affordable Solutions
Why pay to replace an expensive kiosk or printer printed circuit board, when our team can repair and refurbish it for you for LESS? Plus, whenever we’re finished with it, your equipment will be in like-new or even better-than-new condition! One of the things our clients like best about AES is the way we come alongside to meet your repair needs in a timely manner, while also saving you money, time, and keeping you from having to experience lots of unnecessary frustrations!
Industry’s Best Warranty!
And here’s one more thing not to miss about AES. Most repair providers want to sell you and get your business, but they don’t always back up their repair services with a warranty that’s truly meaningful. At AES, we stand behind the quality of our workmanship by offering a 24-Month Limited Warranty for ALL REPAIRS! If a problem deemed to be related to our workmanship should arise during this warranty period, AES will provide any needed follow-up repair service for you at NO extra cost!
Trust AES for All Your Printed Circuit Board Repair & Service Needs
Ready to get your PCB properly restored, so that your electronic equipment can continue putting in the work for you that you need? We can make that happen; AES has your needs covered! Reach out today at (866) 386-1001, and let us provide you with your ideal repair solution! We’re standing by to help!