POS Repair Services
If your business functions in the retail space, then you know a point of sale (POS) system is absolutely essential. So, what happens when your POS system goes on the fritz? Call the experts at AES, of course! We specialize in repairing all sorts of electronic equipment, including the POS systems you need to keep your business running. Got an issue with your POS? AES can help!
Connect with one of our friendly experts today, & let’s get the conversation started! AES is here to help!
Now to get started with our simple, proven AES Repair Process
Once we have received your item for repair, we will receive the item in our system.1
Our quoting specialists will evaluate your item and determine the parts and labor necessary to complete the repair.2
Following your approval, we will get to work on your repair. One of our repair technicians will troubleshoot the problem(s) with the item.3
To ensure the highest level of quality throughout the repair process, we comply with ISO 9001:2015, ISO 13485:2016 standards, and an ESD program.4
Once the repair is complete, we safely package your item and prepare the item for delivery or shipment.5
Our Partners and Brands We Repair
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What’s a POS System, & How Does It Work?
What’s a POS System? Simply stated, a POS system includes both hardware and software, which work together to help you process all your sales and payment transactions right at the point of purchase. It serves to handle all the essential functions of a cash register like ringing up items by department, adding taxes, tracking sales, and creating receipts, but it’s capable of more than that, too.
How does a POS work? A modern POS is really part cash register, part computer. It serves to help make a change for a purchase, but it’s really closer to a PC than it is to an old-school cash register. POS software is installed on the provided hardware, which is then powered by either a local server, an internet connection, or both. A POS also offers capabilities far beyond that of a traditional cash register, including inventory tracking, vendor management, employee labor costs, and more.
Common POS Issues
A POS system is a must-have for the success of essentially any modern retailer or restaurant operator. But because a POS system is a complicated collective of electronic components and technology, there are some typical snafus which can occur. Here are some of the most common issues which can arise:
Issues related to power sources
One spike or surge is all it takes to cause some noise in your power supply, which can then inflict some damage upon your POS system. Connecting your POS to a power protection device can help to prevent many unwanted problems, but if your POS system has suffered a power surge or other irregularity, it may be time to schedule some needed service.
Cables and connection issues
In a busy retail, restaurant, or business environment, it’s easy for an employee to accidentally trip over or damage your POS cables or connections. It’s smart to invest in a proactive cable management system, which helps to prevent some of these issues. But in any case, cable or connection problems can still occur, and when they do – that’s a good time to reach out to a professional like AES.
Sometimes, your hardware may be functioning fine, but the installed software can develop some glitches. You may be able to troubleshoot some issues on your own. But sometimes you just get to the place where you’ve done everything you know to do. On those occasions, your best move is to reach out to the AES team – we can help!
Why Choose AES for Your POS Repair Services?
Since our start way back in 1992, AES has continued to pave a solid track record of successful repairs for a variety of industrial and commercial electronics, including POS systems. We help to keep your essential equipment running, and we benefit your bottom line, too. Here’s what makes AES different:
A quality POS repair does take some time to complete, but AES is well-suited to get it done fast! We offer a quick standard turnaround time of 8-10 business days for most repairs, but we can also deliver a faster turnaround time of 1-3 business days, if you should choose to place a RUSH on your order.
Quality Repairs, Every Time
At AES, we still believe in taking an old-fashioned approach. In other words, we’re committed to doing things right! We provide an exceptional quality of service with every repair project we complete, for every client, every time. We’ve been successfully servicing all sorts of POS systems for years, and we know what it takes to get yours up and running again, too!
A Team of True Repair Professionals
We know we can serve your needs well at AES. How can we be so sure? Our team of repair technicians possesses a ton of relevant experience — we’ve worked on all sorts of POS systems and other important commercial and industrial electronics. We’re also intentional about providing regular ongoing training for our repair team, so we’ll continue to be ready to serve your needs, both now and in the future.
A Truly Cost-Effective Solution
Why pay to replace an expensive POS system, when all that may be needed is some timely service and needed repairs? AES can take care of your needs, and get your POS system back up and running again. By choosing to partner with AES, you’ll also save valuable time & money, and hopefully prevent some unnecessary headaches and frustration, too.
The Best Repair Warranty!
And here’s one more solid reason to choose AES as your trusted repair services partner. Everyone else will of course say that they do good work too, but sometimes all that amounts to be a bunch of talks. At AES, we stand behind everything we do by providing you with a 24-Month Limited Warranty! What does that mean? It means that if a problem arises during the warranty period, which is deemed to be a repair workmanship issue, AES will provide follow-up repair service for you at NO additional cost! How’s that for service?
Connect with AES for Your POS Repair Services
Ready to get your POS back online and working the way you need it to? We can take care of that; AES has you covered! Reach out today at (866) 386-1001, and let’s get started! We’re here to help!