Photo Processing Printer Repair
AES is widely recognized as a leader in industrial electronics, mechanical, and hydraulic equipment repair. But we do more than that. We’re also your preferred partner for commercial imaging and printing equipment repairs, including restoration of photo processing printers and self-service photo kiosk printing equipment. Got an issue with your commercial photo processing printer? We can take care of that for you!
Connect with one of our friendly experts today, & let’s get the conversation started! AES is here to help!
Now to get started with our simple, proven AES Repair Process
Once we have received your item for repair, we will receive the item in our system.1
Our quoting specialists will evaluate your item and determine the parts and labor necessary to complete the repair.2
Following your approval, we will get to work on your repair. One of our repair technicians will troubleshoot the problem(s) with the item.3
To ensure the highest level of quality throughout the repair process, we comply with ISO 9001:2015, ISO 13485:2016 standards, and an ESD program.4
Once the repair is complete, we safely package your item and prepare the item for delivery or shipment.5
Our Partners and Brands We Repair
All product names, trademarks, brands and logos used on this site are the property of their respective owners. The depiction, description or sale of products featuring these names, trademarks, brands and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder.
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More About Photo Processing Printers
Businesses and retailers have been taking advantage of commercial imaging and photo printing equipment for years, and self-service photo printing kiosks are made available to consumers in many convenient locations around the world. These integrated systems are very effective for turning digital images into professional-quality prints, and often offer other multifunctional capabilities like printing graphic reports, tickets, receipts, and other important documents. These devices are both convenient, practical, and easy to use for both businesses and individual consumers alike. They’re also much faster (not to mention more cost-effective) than choosing to outsource photo printing and document printing services to an external vendor.
Of course, a photo processing printing system involves more than just the printer itself. It also entails other integrated devices which can include a touchscreen, various inputs and ports, scanning equipment, and internal computer processing hardware and memory. In order for your photo processing printer to serve your needs well, each of these connected components must also be maintained in good working order.
Common Problems & Issues with Photo Processing Printers
A photo printing kiosk is a great service to provide to your customers, and there are other practical ways that owning photo processing printers can benefit your business or enterprise. But whenever there’s a problem with your photo processing system, that can frustrate your customers or put your business on hold in a hurry. What are some common issues that can arise with a commercial photo processing printer? Here’s what our experts have noted from their experience working on these units at AES:
If your photo printing jobs aren’t coming out right, then one of the most common culprits could be your print heads. Sometimes a good cleaning may be all that your print heads require. In other cases, the print heads might have become overly worn or have developed a more significant malfunction that requires attention. In cases like these, rebuilding – or possibly replacing – the print heads themselves could be your best solution.
Printer Jams and Clogs
If your photo print stock or other documents are starting to get stuck on a more regular basis, the issue might lie within your rollers, belts, and gears, which actually move the copy through the printer system. These are moving parts which will show wear over time, and if they aren’t properly maintained, you can end up with slow printing, jams, or more significant failures.
An issue that’s common to all electronics is the threat of infiltration by moisture, dirt, dust, oils, and chemicals. Over time, contaminants like these can find their way inside your printer unit and eventually cause damage to internal components, circuit boards, and electrical connections.
Printer Driver Errors
Sometimes your hardware seems to be working fine as far as you can tell, but the printer is still throwing up some seemingly inexplicable error messages. Whenever this happens, your first move should be to make sure all of your printer software drivers are up-to-date. If this still doesn’t fix the issue, then you should reach out to a service professional like AES.
You Simply Don’t Have the Parts or Tools
You may actually know what the problem with your photo processing printer is, but you simply don’t have the parts or tools – or the expertise – to fix it. This is when it’s really best to partner with an imaging repair professional who’s best-suited to address your issue effectively. Not only does AES have extensive experience in working with all sorts of photo printers, but we also maintain a stock of essential parts for repair.
Photo Processing Printer Repair at AES
Got a photo processing printer, thermal head, or some other printing system component in need of service or repair? No worries – you can just send it to us! The AES team has developed a proven process for accurately diagnosing, repairing, and restoring all types of commercial photo processing specialty equipment:
Just Send It On
Pack your photo processing printer, and any other equipment in need of repair with protective material, and just send it to us! And if you’re able to describe any specific failures or issues you’ve been experiencing, that can be helpful to our repair technician team as well. But even if you don’t know what the issue is, send it on anyway! We know how to effectively diagnose commercial photo printing equipment.
Ship your items to AES at 101 Technology Lane, Mount Airy, NC 27030, with your company name, your name, and the best phone number and email to use for reaching you. If you’re located within the vicinity of our repair facility and would prefer to just drop your items off in person, you certainly can. We’ll take it from there!
Item Check-in, Troubleshooting, & Repair Quote
Once your commercial photo printer arrives, it will be checked into our system and will also be assigned a unique tracking ID. We’ll give your equipment a thorough analysis with our established troubleshooting and evaluation process. At that point, we’ll then be ready to generate a repair/service quote which details exactly what your equipment requires in order to be restored to optimal condition.
Your individual, personal Customer Service Representative will then connect with you personally to let you know what we’ve learned about your equipment. Your representative will also share our repair/service quote, and will be happy to help answer whatever questions you may have.
Let’s Make It Happen for You!
After you approve our repair service quote, we can get down to work! We’ll complete all needed repairs, maintenance, and refurbishment in a timely manner, and we’ll give your equipment the attention it deserves. AES does the job right for the first time, and we’re here for you for any other repair needs you may have, too. Once everything is finished, we’ll carefully package your item(s) for a safe return, and then we’ll promptly ship it all back to you. And if you dropped off in person, we’ll let you it’s now ready for pickup.
Why You Should Entrust AES with Your Photo Processing Printer Repair Services
Replacing a commercial photo processing printer or similar piece of equipment can get really expensive. But why choose to replace, when you can partner with AES to provide you with a better repair solution! Our services are more affordable, plus we can restore your equipment to optimal condition!
On-Demand Repair Service with a Quick Turnaround
Troubleshooting, testing, and repairing photo printers and related equipment does take some time to complete properly. But at the same time, our imaging repair team is well-equipped for the task, and we’re both effective and efficient in our approach. We offer a quick turnaround time of around 8-10 business days for most projects, and we can also deliver a RUSH turnaround time of 1-3 business days, if that’s what your timeline dictates!
The Best-Trained, Most-Experienced Repair Technicians in the Business
To give you an idea of the respect we’ve earned in the commercial photo processing service industry, Kodak has chosen to make AES its exclusive photo kiosk service provider. We service other popular brands like Fuji, Shinko, Zebra, Lite-On, Mitsubishi, and others as well! When it comes to photo processing equipment repairs, nobody takes better care of you than AES. Plus, we continue to invest in regular, ongoing training for our technician team, so we’ll always be ready to meet your needs.
Many commercial repair organizations can make you feel like nothing more than a number. If you’ve experience that in the past, then you’ll find dealing with AES to be surprisingly refreshing! Why? Because every individual customer and client relationship actually does matters to us! You’ll be assigned to a single, personal representative who will serve as your convenient point of contact through every step of the process.
More Affordable Solutions
Why pay to replace an expensive piece of equipment like a photo processing printer, when our team can repair and refurbish it for LESS? One of the things our clients like best is the way AES comes alongside to meet your repair & service needs in a timely manner, while also saving you a significant amount of money, time, and frustration in the process!
Industry’s Best Warranty!
And here’s another game-changer about AES. Some repair providers are more about getting the sale than they are about real customer service. We believe in the quality of the services and workmanship we provide to the point that we offer a 24-Month Limited Warranty for ALL REPAIRS! If a problem related to our workmanship should arise during that time frame, AES will provide any needed follow-up repair service at NO additional cost. That’s a service you can trust!
Trust AES for Your Photo Processing Printer Repair & Service Needs
Ready to get your photo processing printer back online, and working for you as it should? We can make that happen for you; AES has all your needs covered! Reach out today at (866) 386-1001, and let us provide you with your ideal repair solution! We’re standing by to help!