Handheld Pendant Repair Services
When it comes to providing for patient safety and comfort, having a functional nurse call system in place isn’t just optional; it’s really a necessity for any medical facility. But what happens when your handheld pendants aren’t working properly? Jull call the pros at AES! We specialize in medical electronics repairs of all types, including handheld nurse call pendants. AES has your needs covered!
Connect with one of our friendly experts today, & let’s get the conversation started! AES is here to help!
Now to get started with our simple, proven AES Repair Process
Once we have received your item for repair, we will receive the item in our system.1
Our quoting specialists will evaluate your item and determine the parts and labor necessary to complete the repair.2
Following your approval, we will get to work on your repair. One of our repair technicians will troubleshoot the problem(s) with the item.3
To ensure the highest level of quality throughout the repair process, we comply with ISO 9001:2015, ISO 13485:2016 standards, and an ESD program.4
Once the repair is complete, we safely package your item and prepare the item for delivery or shipment.5
Our Partners and Brands We Repair
All product names, trademarks, brands and logos used on this site are the property of their respective owners. The depiction, description or sale of products featuring these names, trademarks, brands and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder.
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What Are Handheld Pendants?
A nurse call system is an essential lifeline which allows a patient to be able to reach out to their caregiver or other medical staff in a prompt, easy fashion. Handheld pendants are similar to pillow speaker devices, except they are smaller and simpler, with more limited functionality. Like other nurse call devices, the handheld pendant is connected to the standard room station by a sturdy, protected cordset. Devices like these are typically placed at every patient’s bedside, and can also be found in bathrooms, shower areas, and other designated common areas around the medical provider’s facility.
Handheld Pendant Features & Benefits
Nowadays, there are more nurse call device options available than ever before, ranging from the simple, classic call cord to some incredibly multifunctional pillow speakers. The handheld pendant is a nice, happy medium that works very well in areas where a remote microphone and speaker really aren’t necessary or needed.
Standard Handheld Pendants
- Large, colorful buttons which are simple to navigate
- Customizable switches and overlay
- Can accommodate a number of auxiliary functions
- Completely safe for oxygen-rich environments
- Electrostatic-resistant design
Sealed Handheld Pendants
- Deliver the same functionality as standard handheld pendants, but also fully sealed for better safety and easier cleaning
- Serves to reduce the potential for disease transmission or other cross-contamination
- More modern, ergonomic design which is more comfortable in the patient’s hand
- Large buttons which are easy to visualize and operate
- Auxiliary button functionality which can be tailored to your needs
Why Choose AES for Your Handheld Pendant Repair Services?
Since our founding some three decades ago, AES has continued to offer successful, affordable repairs for medical electronics of all types, including all major brands of nurse call systems. If you’ve got an issue with a handheld pendant device, we can help! Learn more about the AES approach:
Prompt Turnaround Service
A quality handheld pendant repair does require some time to perform, especially in order to meet the high standards we set for ourselves at AES. But having said that, our team is also perfectly equipped to be able to get it done for you as fast as possible! We provide a quick standard turnaround time of 8-10 business days for most repairs, but we can also deliver a RUSH turnaround of 1-3 business days, if that’s what you communicate when confirming your repair order.
Exceptional Quality Is Our Standard
If doing things the right way was easy, everyone would do it. But the truth of the matter is that other electronics repair providers simply won’t go the extra mile for you like AES does. NOBODY beats the level of quality service we offer, and we’re committed to delivering it for every single repair we provide for every client, every single time. We repair handheld pendants, pillow speakers, and other nurse call device components all the time, and we can absolutely take care of yours, too!
Experienced, Knowledgeable Repair Technicians
We know we can take care of your medical electronics repair needs at AES, because we’ve been doing this for nearly 30 years! Our team of repair technicians is incredibly knowledgeable and experienced – there’s really not much of anything we haven’t been able to fix for our customers and clients! We also offer regular continuing development opportunities for our team, to ensure that we’ll remain ready to serve your needs in the future, too.
A More Cost-Effective Solution
Why pay to replace an expensive nurse call component like a handheld pendant, when all that really may be required is some timely maintenance and repair? AES is known for providing effective, affordable repair solutions for clients in nearly every industry and field. Not only can we get your equipment back up and running, we can even restore it to like-new condition, or better! When you partner with AES, you’ll save money, and you’ll also be able to prevent many needless headaches.
The Best Repair Warranty in the Business!
And here’s one more benefit you don’t want to miss. In many cases, a manufacturer-repaired or refurbished handheld pendant only comes with a 90-day warranty. That’s not exactly an amazing guarantee of workmanship! At AES, on the other hand, we know that the quality of service we provide is truly exceptional. That’s why we stand behind it with a full 24-Month Limited Warranty. If any problem should arise during the stated warranty period, which is deemed to be a repair workmanship issue, we’ll provide follow-up repair service for no charge! How’s that for service you can trust?
Let AES Meet Your Handheld Pendant Repair Needs!
Ready to get all your handheld pendants working the way they should? Nobody can take care of you better than AES! Reach out today at (866) 386-1001, and let’s get started on the repair solution you need! We’re here to help!