Dual Patient Station Repair Services
Nurse call systems are necessary to have in place for any inpatient care facility. In a semi-private room, it all starts with your wall-mounted dual patient station. Got a problem with your dual patient station? Just reach out to AES! We specialize in repairing every aspect of a nurse call system, including mounted wall stations. If you’ve got an issue that needs addressing, AES can handle it!
Connect with one of our friendly experts today, & let’s get the conversation started! AES is here to help!
Now to get started with our simple, proven AES Repair Process
Once we have received your item for repair, we will receive the item in our system.1
Our quoting specialists will evaluate your item and determine the parts and labor necessary to complete the repair.2
Following your approval, we will get to work on your repair. One of our repair technicians will troubleshoot the problem(s) with the item.3
To ensure the highest level of quality throughout the repair process, we comply with ISO 9001:2015, ISO 13485:2016 standards, and an ESD program.4
Once the repair is complete, we safely package your item and prepare the item for delivery or shipment.5
Our Partners and Brands We Repair
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What’s a Dual Patient Station?
A functioning nurse call system is really an important lifeline for keeping both patients and caregivers connected. A patient can notify a nurse whenever they have a particular need, and the communication system is really useful for both emergency and non-emergency situations. A nurse or doctor can’t be everywhere at once, so leveraging a nurse call system helps caregivers to prioritize which patients need special attention in what order.
Like a single patient station, the dual patient station serves as the “host” station for a semi-private room. A microphone and speaker are built into the wall-mounted station for hands-free communication, and the station also includes some essential buttons, LED alarms & indicators, and plugins for two separate pillow speakers, pendants, or simple call cords. Besides being installed in patient rooms, similar wall-mounted stations can often be found in bathrooms, showers, and other common area locations.
Dual Patient Station Repair at AES
Got a dual patient station that seems to have a bad connection, or is displaying some other faulty issue? That’s not a problem for the AES team – these are the kinds of issues we’re here to solve for you! We repair nurse call system components like yours every single day!
Some distinctives of our dual patient station repair services at AES include:
Individualized Customer Support
Perhaps a component replacement may be needed, but in many cases, a careful repair could be all that’s required for your dual patient station. Sometimes an effective repair can save lots of money versus simply opting for a replacement. Whenever feasible, our team will work to repair and refurbish your particular item, before we ever recommend any replacement solution. We’re here to take care of your short-term and long-term needs, and we’re committed to helping you with your bottom line, as well.
Complete Testing and Accurate Diagnosis
The only way to truly understand what’s going with your dual patient station is to put it through some real-world load testing. Our team has built our own custom nurse call system testing stations, which allow us to diagnose your item accurately and effectively. What we learn from these tests enables us to provide you with the most effective repair solutions available anywhere!
Nurse Call System Repair Is One of Our Specialties at AES
No two nurse call systems are the same, and no two dual patient stations are exactly the same, either. That’s why we’re intentional about making sure our team members are well-versed in all major types of equipment currently in use today. And if we should happen to come across something we haven’t seen before, our engineering team then comes alongside to help us create whatever repair solution may be needed for your equipment!
Why Choose AES for Your Dual Patient Station Repair Services?
At AES, we’ve been doing this a long time – since 1992, in fact! We’ve made a name for ourselves by providing electronic equipment repairs that are both affordable & effective for our many clients. We know how to keep you running, so you can keep taking care of your patients.
A quality repair takes some time in order to be completed in a manner that meets our high standards at AES, but the good news is that we’re also positioned to get it done for you FAST! We offer a standard turnaround time of 8-10 business days for most repairs, but we can also put a RUSH of 1-3 business days on your order, should you so designate when placing your order.
Quality Is Our Standard for Repair Work
Many of competitors may think of it as being old-fashioned, but at AES we still believe in doing things the right way! In a word, nobody beats our quality of service, and we maintain that high bar for every repair project we complete for every client, every single time. We’ve successfully repaired all sorts of nurse call system components for our satisfied clients, and we’d be honored to take care of your repair needs, too!
Experienced Team of Technicians
We know we can take care of whatever repair needs you may have, because at AES, we’ve been serving our customers and clients for decades! Our team of technicians is very experienced and knowledgeable, but we don’t just rest on our laurels where that’s concerned. We also provide ongoing training opportunities for our team members, so that we can know we’ll continue be ready to serve your needs down the road, too.
A Truly Cost-Effective Solution
Why pay to replace an expensive dual patient station or other components, when all that really may be needed are some timely repairs and preventative maintenance? AES can meet your repair needs and keep you running, but we do more than that. Whenever you choose to partner with AES, you’ll end up saving time, money, and lots of needless headaches and frustration!
The Best Repair Warranty Around!
And here’s another thing you don’t want to miss about AES. Everybody in the commercial repair business says they do good work (of course), but all that talk doesn’t always equate to reality. At AES, we don’t just believe in the exceptional quality of services we provide; we’re willing to stand behind what we do by offering a 24-Month Limited Warranty! If a problem should arise within the stated warranty period, which is deemed to be a repair workmanship issue, we’ll provide a follow-up repair service for you at NO charge! How’s that for service you can trust?
Reach Out to AES for Your Dual Patient Station Repair Needs
Ready to get your dual patient stations – as well as your entire nurse call system – back online and working the way it should? We can make that happen; AES has your repair needs covered! Connect with us today at (866) 386-1001, and let’s get you the repair solution you need! We’re here to help!