Quality Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following, other duties may be assigned:

• Develops and documents procedures and process flow charts to maintain quality and process control.
• Works closely with production and support department leaders in reviewing quality data at regular intervals (weekly/monthly) and making recommendations for appropriate corrective action to improve results.
• Performs the function of ISO Management Representative.
• Creates process checklists and coordinates quality inspections with department supervisors/managers.
• Creates, improves, and trains employees on company policies and procedures.
• Educates production team on quality control issues and works with departmental supervisors/managers to improve overall product quality.
• Performs internal audits, documents results, issues corrective actions. Utilizes continuous improvement methodologies (DMAIC, PDCA, Lean, etc.) and tools (SPC, RCA / 8D, DOE, etc.) and coaches team members in the application of CI tools.
• Leads all internal and external audits and addresses any non-conformities through root cause analysis and corrective action.
• Coordinates training of the Quality Management System and ISO standards.
• Performs other duties as directed by leadership.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Two-year degree in Quality Management, Electronic Engineering or related field preferred.
• At least 2-4 years of experience in Quality field with preferred 2+ years in a Auditor related role.
• Previous project management experience in quality is preferred.
• Intermediate experience and working knowledge of ISO 9001 standards.
• Experience with root cause analysis and corrective action methodologies to include, but not limited to; DMAIC, PDCA, Lean, SPC, RCA / 8D.
• Intermediate skills with Microsoft products to include Excel, Word, OneDrive, Outlook, Teams and Planner preferred.

KNOWLEDGE, SKILL AND ABILITY

• High level of detail orientation.
• Ability to read and understand component data sheets, diagrams and schematics.
• Ability to follow oral and written policies, procedures and instructions.
• Ability to work independently and maintain a high level of productivity.
• Ability to effectively communicate with multiple levels and cross functionally.
• Strong statistical and math skills.
• Strong organizational, analytical and problem-solving skills.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
• Frequent use of eye, hand, and finger coordination enabling the use of office equipment or computers.
• Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
• Occasional bending, climbing, stooping in order to examine raw materials, work-in-progress and finished goods.
• Occasional travel equivalent to less than 5% of the time.

WORK ENVIRONMENT

The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Frequently works in a climate-controlled environment. Occasionally works in manufacturing environment that may or may not be climate-controlled.

Occasional: activity exists less than 1/3 of the time. Frequent: activity exists 1/3 and 2/3 of the time.